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Achieve Seamless Document Management: How the Master Application Transformed Insurance Operations

Background:

This case study explores the impact and functionality of the Master Application, a web platform integrating three key functionalities. Its significant adoption by national and regional insurance companies reflects exceptional growth without business loss. The Master Application focuses on efficient record handling, offering a digital solution for organizing and accessing crucial documents. Unlike manual paper-based systems, it electronically manages documents, revolutionizing the insurance claims process.

Case Evaluation:

Challenges include managing multiple applications, performance optimization, improving the user interface, and enhancing security in industries like insurance and finance.

Proposed Solutions:

The proposed solutions involve consolidating applications into a unified interface, implementing a single sign-on (SSO) system, heightening security measures, and prioritizing performance optimization.

Implementation

The need includes automating test cases for admin and user portals using Selenium WebDriver for different OS and browser combinations, expanding automation to cover major user portal functionalities, and applying test automation for essential functionalities. The approach includes automating critical scenarios for regression testing, integrating a test management and bug tracking tool, opening case logs for failed instances, and running the test suite using a continuous integration tool.

Conclusion

Implementing the solution with open-source tools lowered development costs, providing a significant return on investment. Increased test coverage and reduced execution time brought peace of mind through automated testing and regular software inspections. The Master Application’s implementation successfully elevated functionality, meeting primary objectives. Consolidating capabilities improved operational efficiency, empowering users and positively influencing productivity. The application’s commitment to user satisfaction is evident through user-centric design and enhanced operational efficiency.